Effective daily coordination and monitoring of delivery activities through timely and accurate dispatch duties.
Monitor communication channels between Mashkor and customers to ensure a consistently high customer experience by proactively monitoring the orders, addressing issues in real-time.
Work independently with a “whatever it takes to get it done” attitude; strong desire to help and be of service.
Provide frontline support for Buddies (Drivers) who use Mashkor technology.
Ensures & improves the Mashkor B2B operation and increases the order acceptance rate, reducing vendor delay.