Ø In most cases, policies, decisions and other important matters are decided at the higher levels; therefore, it is the duty of the sales supervisor to make sure that such decisions or policies are implemented by the sales team. Ø When senior managers discover a problem, such as a salesperson not meeting targets or adhering to sales policies, sales process and procedures, they don’t confront such a person directly, the supervisor will be notified and mandated to address such problems. Solving this kind of problem could involve him taking disciplinary action like issuing a warning to the salesperson. Ø Solving problems relating to sales results oftentimes involve the supervisor going the extra mile to offer assistance and help the salesperson do better. Ø The sales supervisor is usually involved in empowering and motivating his team. Ø Sales supervisor may organize regular sales meetings or try to develop a high level of product confidence in his team. Ø Supervises coordinates and maintain the daily activities of the food services sales representatives mentioned in the sales process. Ø Engaged in promoting and selling a product in person. Ø Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Ø Familiar with a variety of the field.
s concepts, practices, and procedures. Ø Relies on experience and judgment to plan and accomplish goals. Ø Performs a variety of tasks in the sales process’s activities. Ø Leads and directs the work of sales representatives in his/her unit. Ø A wide degree of creativity and latitude is expected. Ø Typically submit weekly monthly reports to his direct manager. Ø Responsible for all client and personnel communications, conflict resolution and compliance on client services and deliverables Ø Focus on additional sales where possible Ø Approves change orders and invoices, and is responsible for collections Ø Maintain and develop relationships with clients in person, and via telephone calls and email; performs customers satisfaction surveys if needed. Ø Handle customer complaints, questions and issues. Ø Coach, train staff on new products, counsel, interview and discipline employees. Ø Evaluate on-the-job performance of the sales team. Ø Identify future and current trends that appeal to consumers. Ø Ensure merchandise listing displayed and achieved properly, compliant with food services clients’ signed agreements Ø Follow up clients’ financial statements and supervise the collection and ageing ratios. Ø Ensure promotions are in with company’s standards. Ø Utilize IT for data analysis, to record sales figures and forward planning. Ø Monitor local competitors. Ø Preside over staff meetings. Ø Record sales and order issues to overcome and solve with senior management; Ø Follow inventory, check and assess the stock situation and work on reducing waste. Ø Keep up with fluctuating demand and supply. Ø Participate in placing orders on frequent meetings with purchasing department; Ø Participates in management’s weekly and monthly meetings, Ø Participates in identifying performance indicators, sales targets and goals to sales team; Ø Staying updated about the market survey Ø Provide technical assistance and product education to the sales team Ø Periodically visits with the sales representatives on its own area to clients Ø Develop organize and supervise the scheduled routing for the sales representatives Ø Handle customer issues complaints and resolutions Ø Represent the organization at trade exhibitions, events and demonstrations Ø Respect and perform any task assigned by the manager not mentioned in the job description related to the sales process’ activities, contribute to improving the work.
25 years ago when we had a dream to satisfy all of our cravings. Since then we have been travelling the world to bring all that you were missing. Today U-Food is among the leading premium food importers and distributors in the region. 25 years and we're just starting. Established in 1994 to import fresh products from France to Lebanon, U-Food grew to become the leader quality products segment. Over the last 25 years, and through a continuous effort from all its stakeholders, our company counts today more than 100 employees. With 2 warehouses at Hazmieh totalling 1500 square meters and a fleet of 16 refrigerated trucks, we serve 973 POS all over Lebanon. In 2005 AUF was established in Jordan, followed by Benina Qatar during 2008, and Benina Kuwait in December 2016. through our company, U-Group in Paris/Rungis established in 1991, or by direct shipments from our suppliers, we have weekly air shipment, in addition to regular chilled & dry sea containers. Today we import products from more than 25 countries, represent around 90 companies. Our initial objective in Lebanon, and later in Jordan, Qatar and Kuwait, was to introduce quality food products and educate consumers on how to enjoy them. Today we look to stay leaders in our sector and increase our market share through intensive marketing activities, developing new ways of consumption, and introducing innovative products from suppliers on regular basis. As consumers’ behaviour is changing, so is our range to match their expectations and needs.